FREQUENTLY ASKED QUESTIONS
What’s your return policy?
We want you to be 100% happy with your order. If for some reason you aren't we are happy to exchange or refund these items within 28 days of receipt, simply print yourself a return slip, fill it out, and send it back to us with your unused, unworn, and unwashed items. Postage for items sent back is paid by you. Refunds on original order amounts can take up to two working weeks to process through PayPal. If you want an exchange, be sure to include that filled-out return slip. Once we receive your item and it has been processed, we'll get the replacement out to you (postage paid by you). For hygiene reasons, certain items cannot be returned, unless they are faulty.
Do you ship outside the UK?
We currently only ship to the UK, but if you really want so of our merchandise, contact us and we will definitely get it to you!
How much does shipping cost?
Depends. We’ll keep our prices fair and try to stay flexible as shipping costs rise and fall.
When will my order ship?
We ship Royal Mail everyday, on none public holidays. As soon as we have sent out your item your payment email address will receive an email from us. Please allow around 5-10 from the day of ordering for Royal Mail UK ordered.
Can I amend my order?
Sorry, once your order has been placed when cannot manually adjust your order (Our lawyers told us so). You can however, ask us for a refund and reorder, if your order hasn't already been shipped we maybe able to do this rather fast.
What forms of payment do you accept?
We gladly accept all major credit cards, such as Visa, MasterCard, American Express, and Discover. We also take PayPal payments. All payments are made through PayPal checkout, but you don’t need to have a PayPal account to buy from us.
How secure is your store?
Our store is very secure, your data is protected by our backend software, and PayPal (our payments partner) is very secure. PayPal uses 128-bit SSL (Secure Socket Layer) encryption - this is the same used by your bank.
Privacy Policy
FAF CLOTHING assures the security of your personal information given for any purchases or other circumstances where private information is required. The private information that you provide is for use to better serve you so that your business with HYPE. is safe and satisfactory. For any questions regarding the Privacy Policy, Return Policy and/or ordering info, please email us on [email protected]
We want you to be 100% happy with your order. If for some reason you aren't we are happy to exchange or refund these items within 28 days of receipt, simply print yourself a return slip, fill it out, and send it back to us with your unused, unworn, and unwashed items. Postage for items sent back is paid by you. Refunds on original order amounts can take up to two working weeks to process through PayPal. If you want an exchange, be sure to include that filled-out return slip. Once we receive your item and it has been processed, we'll get the replacement out to you (postage paid by you). For hygiene reasons, certain items cannot be returned, unless they are faulty.
Do you ship outside the UK?
We currently only ship to the UK, but if you really want so of our merchandise, contact us and we will definitely get it to you!
How much does shipping cost?
Depends. We’ll keep our prices fair and try to stay flexible as shipping costs rise and fall.
When will my order ship?
We ship Royal Mail everyday, on none public holidays. As soon as we have sent out your item your payment email address will receive an email from us. Please allow around 5-10 from the day of ordering for Royal Mail UK ordered.
Can I amend my order?
Sorry, once your order has been placed when cannot manually adjust your order (Our lawyers told us so). You can however, ask us for a refund and reorder, if your order hasn't already been shipped we maybe able to do this rather fast.
What forms of payment do you accept?
We gladly accept all major credit cards, such as Visa, MasterCard, American Express, and Discover. We also take PayPal payments. All payments are made through PayPal checkout, but you don’t need to have a PayPal account to buy from us.
How secure is your store?
Our store is very secure, your data is protected by our backend software, and PayPal (our payments partner) is very secure. PayPal uses 128-bit SSL (Secure Socket Layer) encryption - this is the same used by your bank.
Privacy Policy
FAF CLOTHING assures the security of your personal information given for any purchases or other circumstances where private information is required. The private information that you provide is for use to better serve you so that your business with HYPE. is safe and satisfactory. For any questions regarding the Privacy Policy, Return Policy and/or ordering info, please email us on [email protected]